Our Resources

Toolkits & Reports

Toolkit

Co-Designing for Impact: A Toolkit for MSE Support Initiatives

Human-Centered Toolkit for Designing MSE Support Programs. Combining research findings with HCD, this toolkit supports program makers in questioning, reflecting, and co-designing more relevant initiatives for SMEs. Written in September 2025. Download the toolkit here

Report

Unlocking E-commerce for MSEs: A Research Summary

A one-page newspaper from Somia CX’s research on programs supporting MSEs to move into online sales. It summarizes key findings and challenges. Conducted for the DFS Lab and funded by the Gates Foundation. Written in September 2025. Download the newspaper here

Report

Presentations: Best Practices for Digitizing Micro and Small Enterprises

A dissemination presentation from Somia CX’s research on programs helping MSEs transition to online sales. It shares key learnings, best practices, challenges, and opportunities with government, NGOs, and associations. Conducted for the DFS Lab and funded by the Gates Foundation. Written in September 2025. Download the presentation here