DiFi for All: Onboarding Research for Unbanked & Underbanked

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    About DiFi for All


    Different types of Digital Financial Services


    Different segments of customers


    Local Agencies, Regulators, Providers’ Field Officers


    People of Unbanked & Underbanked

    DiFi for All is an immersive qualitative research that aims to uncover what really happens on the onboarding process of Digital Financial Services in the unbanked & underbanked segment of Indonesia.

    The project sees a variety of digital product types:
(Digital lending, digital wallet, mobile banking, agritech, QRIS, Government Aids).

    And also different unbanked & underbanked segments: (Agriworkers, informal workers, micro enterprises, housewives, students, branchless banking agents)