Our Resources
Toolkits & Reports

Toolkit
Pendekatan Design Thinking untuk Pengembangan Produk / Layanan
Dirancang untuk memperkenalkan pada Design Thinking, sebuah metodologi yang digunakan untuk mengembangkan produk dan layanan. Modul akan membahas proses praktis dari ideasi hingga pembuatan purwarupa untuk menciptakan solusi yang efektif dan diinginkan. Kerja sama antara Somia CX dengan Re.Search, unduh modul di sini.

Report
Inclusion Without Literacy: Hidden Financial Risks For Indonesia’s Young Adults
In collaboration with Women’s World Banking, this study focused on the financial behaviors of urban young adults in Indonesia. Conducted across Bandung, Surabaya, and Kendari, the research uncovers gaps between existing financial literacy programs and the realities young adults face, aiming to drive more effective and inclusive interventions. Download the report here.

Report
Best Practices for MSEs Onboarding Programs
Micro and Small Enterprises (MSEs) need more than digital tools to thrive online. Based on interviews with 19 stakeholders, this study maps out current onboarding program types, success factors, and key gaps. Commissioned by DFS Lab, funded by the Gates Foundation, and conducted by Somia CX. Download the report here
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Podcasts & Videos
Video • 07 Dec 2023
Somia Conference: Systems Thinking in Design – Highlights
Video • 07 Dec 2023
Somia Conference: Systems Thinking in Design – Speakers Recap
Podcast • 18 Sept 2020
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