Human-Centered Toolkit for Designing MSE Support Programs. Combining research findings with HCD, this toolkit supports program makers in questioning, reflecting, and co-designing more relevant initiatives for SMEs. Written in September 2025. Download the toolkit here

Dirancang untuk memperkenalkan pada Design Thinking, sebuah metodologi yang digunakan untuk mengembangkan produk dan layanan. Modul akan membahas proses praktis dari ideasi hingga pembuatan purwarupa untuk menciptakan solusi yang efektif dan diinginkan. Kerja sama antara Somia CX dengan Re.Search, unduh modul di sini.

We know user experience is too important for every business to be ignored. But we recognize not all businesses have dedicated team to do this or have the budget to hire consultants. This DIY toolkit provides step-by-step guidance for anyone to do a simple UX Audit yourself. Get the toolkit here.