Toolkits & Reports

Dirancang untuk memperkenalkan pada Design Thinking, sebuah metodologi yang digunakan untuk mengembangkan produk dan layanan. Modul akan membahas proses praktis dari ideasi hingga pembuatan purwarupa untuk menciptakan solusi yang efektif dan diinginkan. Kerja sama antara Somia CX dengan Re.Search, unduh modul di sini.

In collaboration with Women’s World Banking, this study focused on the financial behaviors of urban young adults in Indonesia. Conducted across Bandung, Surabaya, and Kendari, the research uncovers gaps between existing financial literacy programs and the realities young adults face, aiming to drive more effective and inclusive interventions. Download the report here.

Micro and Small Enterprises (MSEs) need more than digital tools to thrive online. Based on interviews with 19 stakeholders, this study maps out current onboarding program types, success factors, and key gaps. Commissioned by DFS Lab, funded by the Gates Foundation, and conducted by Somia CX. Download the report here

We conducted a quick research on how to improve pediatric dental health by enhancing the dentist visit experience. But, is that all it takes to improve children’s dental health? Or does it take a systemic approach to create bigger impacts at scale? Download the report here.

DiFi for All explores how unbanked and underbanked populations in Bangladesh, India, Indonesia, and Uganda engage with DFS. It examines the multitude of factors that act as barriers or enablers and investigates how digital financial services can bridge these gaps. Download the report here.

We conducted an investigative research on how AI might affect our life as human being. No it’s not in the space of productivity but its relationship between human and AI it self. Find out more here.