Toolkits & Reports

Human-Centered Toolkit for Designing MSE Support Programs. Combining research findings with HCD, this toolkit supports program makers in questioning, reflecting, and co-designing more relevant initiatives for SMEs. Written in September 2025. Download the toolkit here

A one-page newspaper from Somia CX’s research on programs supporting MSEs to move into online sales. It summarizes key findings and challenges. Conducted for the DFS Lab and funded by the Gates Foundation. Written in September 2025. Download the newspaper here

A dissemination presentation from Somia CX’s research on programs helping MSEs transition to online sales. It shares key learnings, best practices, challenges, and opportunities with government, NGOs, and associations. Conducted for the DFS Lab and funded by the Gates Foundation. Written in September 2025. Download the presentation here

Dirancang untuk memperkenalkan pada Design Thinking, sebuah metodologi yang digunakan untuk mengembangkan produk dan layanan. Modul akan membahas proses praktis dari ideasi hingga pembuatan purwarupa untuk menciptakan solusi yang efektif dan diinginkan. Kerja sama antara Somia CX dengan Re.Search, unduh modul di sini.

In collaboration with Women’s World Banking, this study focused on the financial behaviors of urban young adults in Indonesia. Conducted across Bandung, Surabaya, and Kendari, the research uncovers gaps between existing financial literacy programs and the realities young adults face, aiming to drive more effective and inclusive interventions. Download the report here.

A descriptive report from Somia CX’s research on programs helping MSEs transition to online sales. It covers program design, the digital journey of MSEs, and key challenges and best practices. Conducted for the DFS Lab and funded by the Gates Foundation. Written in 2024. Download the report here